Watch Commander (Full-Time) Swing Shift in Culver City at Southern California Hospitals

Date Posted: 6/17/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    3828 Delmas Terrace
    Culver City
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/17/2020
  • Job ID:
    15190

Job Description



Watch Commander (Full-Time) Swing Shift (Culver City) 

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Watch Commander coordinates and oversees security staff and functions, while maintaining an advanced level of skills and expertise. Provides a safe and secure environment for hospital patients, visitors, employees, and physicians. Performs monitoring and surveillance activities in hospital buildings, surrounding grounds and parking areas. Uses good judgment to resolve issues and inquiries appropriately.  Functions as a role model and resource to staff.



Job Responsibilities/Duties

  • Oversees and coordinates the daily operations, including job assignments, of the department, troubleshooting and resolving issues as they occur. Demonstrates advanced level of expertise, strong leadership and collaborative skills in dealing with staff and members of the team. Completes daily assignments and ensures work is complete.  Provides input for coaching, training, hiring, counseling and performance assessment processes.
  • Responds to all emergency situations.  Investigates and completes written reports on incidents and reports incidents to appropriate parties.  Maintains appropriate contact with dispatcher.  Reads, follows up and countersigns all incident reports.   Verifies accuracy of Daily Activity Logs.
  • Takes conscious ownership for work and takes a proactive, deliberate, and thoughtful approach regarding work activities. Demonstrates appropriate use of independent judgement and decision making.  Demonstrates excellent customer service at all times.  Maintains confidentiality in accordance with hospital/corporate policies and HIPAA privacy regulations.
  • Monitors patients and visitors and enforces visiting hours.  Confronts unauthorized persons, detains, questions and/or telephones police for assistance, using good judgment to resolve issues.  Performs crowd control duties. 
  • Checks exterior lighting and access routes to all entrances and the Emergency Room.  Removes trash and other obstacles which may be a safety hazard.


Qualifications

Minimum Education: High School Diploma or Equivalent required.

Minimum Experience: Two (2) years previous experience as a Security Officer, with one (1) year lead experience required. Ability to use sound reasoning and judgment to resolve issues. Must be able to read, write and communicate effectively in English required.  Ability to maintain a work pace appropriate to the workload. Must demonstrate customer service skills appropriate to the job. Bilingual skills to communicate effectively with patients and families preferred. Previous hospital security experience preferred.

Req. Certification/Licensure: Current California Guard Card required. Valid CA Driver’s License required. Tear gas and PR-24 baton permits required. SAMA Certification within 30 days of hire required. Hospital Fire and Life Safety Card (Los Angeles City Employees only) required.



Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance


How to Apply

To apply for this role, or search our other openings, please visit http://pmh.com/careers/ and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law: https://www1.eeoc.gov/employers/poster.cfm

Keywords: Security Officer, Security Guard, Entry Level Service, Support, Watchman, Guard, Monitoring, Surveillance, Inspecting



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