Specialist - Hospital Care Coordination in Van Nuys at Southern California Hospitals

Date Posted: 11/30/2019

Job Snapshot

  • Employee Type:
  • Location:
    14433 Emelita Street
    Van Nuys
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Specialist - Hospital Care Coordination 

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Hospital Care Coordination Specialist plans, implements, and oversees programs designed to advance the objectives of the Hospital Care Coordination Department.   Assists with a variety of projects, reports, health fairs, internal and external events, and other tasks that support the goals and objectives of the department.  Assists with hospital programs and services, including Intensive Outpatient Programs (IOP) and Psychiatric Programs.

Job Responsibilities/Duties

  • Identifies, visits, and provides information about hospital program/services to extended care facilities that are within hospital service area.  Demonstrates complete understanding of the programs/services that our hospitals offer.  Keeps accurate records for follow up and outreach.
  • Oversees the efforts of the community education team to ensure all areas are properly covered.  Reports community information and status updates of issues/resolutions/results to the Director of Hospital Care Coordination.  Maintains accurate records of activities/events held by Community Outreach staff.  Follows up to ensure customer satisfaction. 
  • Assists the Director, Hospital Care Coordination on a variety of projects, reports, health fairs, and other tasks that support the goals/objectives of department.  Assists with internal and external events and programs designed to enhance awareness of hospital services to the community.
  • Completes reports as appropriate (or requested) on activity and progress toward meeting the goals of the department. 
  • Exhibits professionalism when dealing with others and is able to maintain constructive working relationships with co-workers and physicians.  Relates well with others including supervisors, colleagues, and internal/external customers.  Respects the rights, privacy, and property of others, and maintains strict confidentiality. 


Minimum Education: Bachelor’s Degree and three (3) years’ previous experience in an external customer facing environment, such as sales or Equivalent – high school with seven (7) years’ experience in an external customer facing environment.

Minimum Experience: Excellent written and verbal communication skills in English. Ability to communicate in a concise and effective manner. Ability to maintain a work pace appropriate to the workload. Ability to work independently with minimal supervision and direction. Must demonstrate customer service skills appropriate to the job. Demonstrates excellent organizational skills/abilities. Ability to establish and maintain effective working relationships. Previous experience working in healthcare program development in Los Angeles or Orange County market preferred.

Req. Certification/Licensure: Valid California Driver’s License and reliable/insured vehicle required.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

How to Apply

To apply for this role, or search our other openings, please visit http://pmh.com/careers/ and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law: https://www1.eeoc.gov/employers/poster.cfm

Keywords: HCC, Patient Care Coordinating,